Terms of Service

The rules and conditions governing your use of Lingrado.

Last updated: April 12, 2026

By creating an account or continuing to use Lingrado, you agree to these Terms of Service, our Privacy Policy, and Cookie Policy.

Agreement to Terms

  • By accessing or using the Lingrado platform, you agree to be bound by these Terms of Service and all applicable laws and regulations.
  • These terms apply to all users of the platform, including learners, educators, institutions, and API consumers.
  • By creating an account, you represent that you have the legal capacity to enter into this agreement and that all information you provide is accurate and complete.
  • If you are using the platform on behalf of an organization, you represent that you have authority to bind that organization to these terms.

Account Registration and Security

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these terms. You must be at least 16 years old to create an account.

Fair Use and Conduct

  • Use the platform for any illegal, harmful, or fraudulent purpose
  • Upload content that infringes intellectual property rights or is offensive
  • Attempt to gain unauthorized access to any part of the platform
  • Interfere with or disrupt the platform or servers
  • Use automated systems to access the platform without permission
  • Circumvent any security measures or rate limits
  • Resell or redistribute platform features without authorization
  • Use the platform to train machine learning models without written consent
  • Harass, abuse, or harm other users

Intellectual Property Rights

  • Lingrado and its original content, features, and functionality are owned by us and protected by international copyright, trademark, and other intellectual property laws.
  • You retain ownership of content you submit to the platform, including assessment responses and writing samples. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and display that content solely for providing and improving our services.
  • System rubrics, assessment frameworks, and AI-generated feedback are proprietary materials. You may not reproduce, modify, or distribute these without authorization.

Assessment Integrity

  • Complete assessments honestly without external assistance beyond platform features
  • Do not use bots, automated tools, or third-party services to complete assessments
  • Do not share assessment questions or answers with others during active assessments
  • Do not attempt to reverse-engineer assessment algorithms
  • Report any technical issues that may affect assessment fairness

Assessment results are based on AI analysis and are provided for informational purposes. While we strive for accuracy, results are not guaranteed to match any particular human grading standard.

Service Availability

  • We strive to provide uninterrupted access but do not guarantee continuous availability
  • The service may be temporarily unavailable due to scheduled maintenance, emergency patches, technical issues, or events beyond our control
  • We reserve the right to modify, suspend, or discontinue any part of the platform at any time
  • We will make reasonable efforts to restore service promptly and maintain backups of user data

Limitation of Liability

  • To the maximum extent permitted by law, Lingrado and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claim shall not exceed the amount you paid us in the twelve months preceding the claim
  • This limitation applies regardless of the form of action, whether in contract, tort, strict liability, or otherwise

Not liable for

  • Loss of profits, revenue, data, or business opportunities
  • Damages from loss of use, accuracy, or performance
  • Security breaches or unauthorized access to user data
  • User reliance on assessment results or AI feedback

Indemnification

  • You agree to indemnify, defend, and hold harmless Lingrado, its operators, affiliates, and partners from any claims, damages, losses, or expenses arising from your violation of these Terms of Service, your misuse of the platform, or any content you submit.
  • This indemnification obligation survives the termination of your account.

Dispute Resolution

  1. 1Informal Resolution: We encourage you to contact us first to resolve any dispute informally.
  2. 2Arbitration: For legal disputes, you agree to binding arbitration rather than court proceedings.
  3. 3Class Action Waiver: Any arbitration or lawsuit shall be conducted on an individual basis only.
  4. 4Jurisdiction: For matters proceeding to court, you consent to the exclusive jurisdiction of courts in the applicable jurisdiction.

Termination

  • You may terminate your account at any time via account settings
  • Your account will be deactivated within 30 days
  • Your personal data will be deleted or anonymized within 90 days per our retention policy
  • Assessment history may be retained for institutional compliance

We may suspend or terminate accounts that violate these Terms, engage in illegal activities, threaten platform security, or fail to pay fees.

Data Usage Consent

  • The collection and processing of your personal data as described in our Privacy Policy
  • The use of cookies and similar technologies as described in our Cookie Policy
  • Receiving service-related communications to your registered email
  • Anonymized data being used to improve our AI models and services
  • Your institution or teachers viewing your progress data if you join their workspace
  • Data being transferred internationally as described in our Privacy Policy

You may withdraw consent for marketing communications at any time, but withdrawal of consent for essential services may result in account termination.

Questions about these terms?

Contact our legal team at [email protected]

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